These Terms and Conditions govern your use of the 291jili platform. By registering an account or accessing any part of the site, you confirm that you have read, understood, and agreed to all the rules set out below. Please read this page carefully before you start using the platform.
Last updated: 2025
Access to and use of the 291jili platform is subject to your full acceptance of these Terms and Conditions. By completing the registration process, logging in to your account, or using any feature of the platform, you agree to be legally bound by these terms. If you do not agree with any part of these terms, you must not use the platform. These terms apply to all registered members and visitors in the Philippines and wherever the platform is accessible. 291jili reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page periodically for changes.
Who can register and what is required
You must be at least 21 years of age to register and use the 291jili platform, in accordance with applicable regulations in the Philippines. By creating an account, you confirm that you meet this age requirement and that all information you provide during registration is accurate, complete, and up to date. Each person may hold only one account; duplicate accounts are not permitted and may be suspended without notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify us immediately through the support channels available after login. 291jili reserves the right to verify your identity at any time and to suspend or close accounts where eligibility requirements are not met or where false information has been provided.
Rules that apply to all members while using the platform
The 291jili platform is provided for personal entertainment purposes only and must not be used for any commercial, fraudulent, or unlawful activity. You agree to use the platform in a manner that is fair, honest, and consistent with these terms at all times. The following actions are strictly prohibited: attempting to manipulate game outcomes, using automated software or bots to interact with the platform, exploiting technical errors or glitches for financial gain, and engaging in any form of collusion with other members. Any attempt to interfere with the normal operation of the platform — including hacking, reverse engineering, or introducing malicious code — will result in immediate account suspension and may be reported to the relevant authorities in the Philippines. 291jili monitors platform activity to detect irregular behaviour, and accounts found in violation of these conduct rules may be closed and any associated balances forfeited. If you encounter a technical error or an apparent fault in a game, you are required to stop playing and report it to the support team rather than continuing to benefit from it.
How funds are managed on your account
All transactions on the 291jili platform are conducted in Philippine pesos (PHP). Deposits must be made using the payment methods supported by the platform, which are designed specifically for members in the Philippines. You may only deposit funds from a payment source that belongs to you — using third-party payment accounts is not permitted and may result in account suspension. Withdrawal requests are processed in accordance with the platform's current processing schedule, and you may be required to complete identity verification before a withdrawal is approved. Minimum and maximum transaction limits apply and are displayed within your account dashboard at the time of the transaction. 291jili is not responsible for delays caused by your payment provider or bank, and any fees charged by third-party payment services are your own responsibility. If you believe a transaction has been processed incorrectly, you must contact support within a reasonable time and provide the relevant transaction details for investigation.
How the loyalty programme works and what it covers
The 291jili VIP programme rewards active members through a tiered system that tracks your activity automatically from the moment you register. Progression through VIP tiers is based on your platform activity and is calculated in accordance with the criteria published on the VIP page. Benefits associated with each tier — including higher PHP transaction limits, priority support, and exclusive member perks — are subject to change at 291jili's discretion, and any changes will be communicated through the platform. VIP status and associated benefits are personal to your account and cannot be transferred to another member. 291jili reserves the right to adjust, suspend, or discontinue the VIP programme or any individual benefit at any time, and such changes do not entitle members to compensation. Any attempt to artificially inflate activity metrics in order to gain VIP tier advancement will be treated as a violation of these terms and may result in account closure.
How your information is handled and protected
Your personal information is collected and processed in accordance with the 291jili Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection and use of your personal data as described in the Privacy Policy. You are responsible for keeping your account login details secure and must not share your password with any other person. 291jili will never ask you for your password through email, chat, or any other communication channel — any such request should be treated as fraudulent and reported immediately. In the event that you believe your account has been compromised, you should change your password immediately and contact the support team. 291jili implements reasonable technical and organisational measures to protect member data, but cannot guarantee absolute security against all possible threats.
Our obligations and yours when it comes to safe play
291jili is committed to promoting responsible gaming among all members in the Philippines. You acknowledge that participation in casino-style games carries financial risk and that you are solely responsible for the decisions you make while using the platform. We strongly encourage all members to set personal limits on their activity and to take regular breaks. If you feel that your gaming activity is becoming difficult to control, we urge you to visit the Responsible Gaming page for guidance and resources. Members who wish to restrict their own access to the platform may contact the support team to discuss available self-exclusion options. 291jili reserves the right to impose limits or restrictions on any account where there are reasonable grounds to believe that a member may be experiencing difficulties related to their gaming activity. These measures are taken in the interest of member welfare and are not subject to appeal.
Circumstances under which accounts may be closed
291jili reserves the right to suspend or permanently close any member account at its sole discretion, including where a member has violated these Terms and Conditions, provided false registration information, engaged in fraudulent activity, or where required by applicable law or regulation. In cases of suspected fraud or serious misconduct, the platform may freeze account funds pending investigation before any final decision is made. Members who wish to close their own account voluntarily may do so by contacting the support team; any remaining balance will be processed for withdrawal subject to the standard verification requirements. Upon account closure — whether initiated by the member or by 291jili — access to all platform features, VIP benefits, and account history will be revoked. 291jili is not liable for any loss of access to promotional benefits or VIP tier status that results from account suspension or termination. If you believe your account has been suspended in error, you may contact the support team to request a review.
The extent of 291jili's responsibility to members
The 291jili platform is provided on an "as available" basis, and while we make every reasonable effort to ensure continuous and reliable access, we do not guarantee that the platform will be free from interruptions, errors, or technical faults at all times. 291jili shall not be liable for any loss of funds, loss of data, or other damages arising from platform downtime, technical errors, or circumstances beyond our reasonable control, including but not limited to internet connectivity issues on the member's side. To the maximum extent permitted by applicable law in the Philippines, 291jili's total liability to any member in connection with their use of the platform shall not exceed the amount deposited by that member in the thirty days preceding the event giving rise to the claim. Nothing in these terms excludes liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law. Members are advised to review the FAQ page for guidance on common issues before contacting support.
Jurisdiction and how to reach us
These Terms and Conditions are governed by and construed in accordance with the laws applicable to the operation of the 291jili platform. Any dispute arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the relevant courts or regulatory bodies as determined by the platform's operating licence. If you have any questions about these terms or need clarification on any point, you are encouraged to visit the FAQ page first, as it covers the most common queries from Philippines members in plain Philippine English. For matters not addressed in the FAQ, registered members may contact the support team directly after logging in to their account. You may also reach us by email at [email protected] — please note this address is for text communication only and is not a mailto link. These terms were last reviewed in 2025 and supersede all previous versions published on this page.
If anything on this page is unclear, the FAQ section has plain-language answers for Philippines members. You can also log in to your account to contact the support team directly, or create a free account if you have not registered yet.